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FAQs

We understand you may have questions--take a peek at some common asked questions, but if you still don't see your answer, please dont hesitate to reach out!

  • Do you work with insurance companies?
    Yes, we work with insurance companies to assist you with your roofing needs. Our team is experienced in working with insurance adjusters to make sure that your claim is properly documented and that you receive the necessary coverage for your roofing project. We will work with you and your insurance company to make sure that your project is completed efficiently and effectively. Contact us to learn more about how we can help you with your roofing needs.
  • Are you licensed?
    Yes, Ascent Roofing and Exteriors is a fully licensed and insured roofing company. We hold all necessary licenses and certifications required by the state and local authorities. If you have any questions or concerns about our licensing or certifications, please feel free to contact us.
  • Why should I work with Ascent?
    At Ascent Roofing and Exteriors, we pride ourselves on providing top-quality roofing services that are tailored to meet the unique needs of each individual client. We use only the best materials and equipment, ensuring that your roof is built to last and withstand the test of time. Additionally, we offer competitive pricing and exceptional customer service, making us the preferred choice for all your roofing needs. Whether you need a new roof installed, repairs made, or maintenance services, you can trust Ascent Roofing and Exteriors to get the job done right.
  • Can you get the exact materials and color replacements for repairs?
    We will match the new product with existing as closely as possible. However, due to age and current product production, there might be a slight variance in color. Your sales rep will work with you as closely as possible to get the best match for you.
  • How long does a roof replacement take?
    The length of time it takes to replace a roof depends on several factors, including the size and complexity of the roof, the weather conditions, and the materials used. Generally, a roof replacement can take anywhere from one to three days. At Ascent Roofing and Exteriors, we strive to complete our projects as efficiently as possible while still ensuring quality workmanship. Our experienced team will provide you with an estimated timeline for your specific project with your estimate.
  • Do you offer free inspections?
    Yes, we offer free roof inspections. Our team of experienced roofing professionals will thoroughly inspect your roof and provide you with a detailed report of any issues or potential problems. This allows us to give you an accurate estimate for any necessary repairs or replacements. Our goal is to ensure that your roof is in top condition and that you are completely satisfied with our services. Contact us today to schedule your free roof inspection.
  • How do I know when to repair or replace my roof?
    There are several factors to consider when deciding whether to repair or replace your roof. Here are some signs that indicate it may be time for a replacement: - Age: Most roofs last between 15 and 25 years, so if your roof is approaching or exceeding that age range, it may be time for a replacement. - Damage: If your roof has sustained significant damage from a storm, fallen tree, or other event, it may be more cost-effective to replace it rather than continually repairing it. - Energy efficiency: If your energy bills have been increasing, it could be due to poor insulation or ventilation in your roof. A replacement may be necessary to improve your home's energy efficiency. - Appearance: If your roof is faded, discolored, or has missing shingles, a replacement can improve your home's curb appeal and overall value. It's important to have a professional roofing contractor inspect your roof to assess its condition and provide recommendations for repair or replacement. Contact Ascent Roofing and Exteriors today to schedule a free consultation.
  • How much value can a new roof add to my home?
    A new roof can add significant value to your home. According to a study by Remodeling Magazine, a new roof can have a return on investment (ROI) of up to 68%. This means that if you spend $10,000 on a new roof, it could potentially increase the value of your home by up to $6,800*. Additionally, a new roof can improve the overall curb appeal of your home, making it more attractive to potential buyers. It can also provide better insulation, which can lower your energy bills and increase the energy efficiency of your home. Overall, investing in a new roof can be a smart financial decision for homeowners. *this is not a guarantee
  • Why is gutter cleaning important and how often should I clean my gutters?
    Gutter cleaning is essential in maintaining the overall health of your home. Clogged gutters can cause water damage to your roof, walls, and foundation. They can also become a breeding ground for pests and insects. Regular gutter cleaning can prevent these issues and save you money in the long run. We recommend cleaning your gutters at least once a year, ideally in the fall. However, if you have overhanging trees or live in an area with heavy rainfall, you may need to clean your gutters more frequently.
  • Can I clean my gutters myself, or should I hire professionals?
    While it is possible to clean your gutters yourself, it is recommended to hire professionals to ensure that the job is done correctly and safely. Cleaning gutters can be dangerous, especially if you have a multi-story home or are not familiar with ladder safety.
  • What are the signs that my siding needs repaired or replaced?
    Look for signs of cracking, peeling, warping, or damage from weather, pests, or moisture. If you're unsure, our experts can inspect and provide recommendations.
  • Is it possible to match the new or repair siding with the existing siding color and style?
    Our experienced team will work to match the repaired siding as closely as possible with the existing material.
  • What are things I can do to help prevent damage and take care of my existing siding?
    Maintaining your siding is important to prevent damage and extend its lifespan. Here are some tips to help you take care of your existing siding: 1. Clean your siding regularly: Dirt, grime, and other debris can build up on your siding, making it look dull and dingy. Use a soft-bristled brush and a mild detergent to clean your siding. 2. Inspect your siding for damage: Look for signs of damage such as cracks, chips, or holes. If you notice any damage, contact a professional to repair it. 3. Trim nearby trees and shrubs: Trees and shrubs can scratch and damage your siding, especially during high winds. Keep them trimmed to reduce the risk of damage. 4. Paint or stain your siding: If your siding is made of wood, consider applying a fresh coat of paint or stain to protect it from the elements. By following these tips, you can help prevent damage and keep your siding looking great for years to come. If you have any questions or concerns about your siding, contact Ascent Roofing for expert advice and assistance.
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